Where do I view the New World Clubcard Terms and Conditions?
You can pick up a copy of the Clubcard Terms and Conditions at any New World store or online here.
How do I view the privacy policy?
The New World privacy policy can be viewed online here.
Who has access to my personal information?
As a valued New World customer the privacy of your personal information is very important to us. Your personal information will only be shared within Foodstuffs, Air NZ and Loyalty NZ (Fly Buys) for the purpose of administering our respective loyalty programmes. Personal information will be stored securely in accordance with Privacy Act 1993 and in accordance with our Clubcard Terms and Conditions. We might, from time-to-time, we may use your personal information to do any of the following:
• contact you in relation to your Clubcard membership and provide you with the benefits of being a Clubcard member and having a Clubcard;
• contact you (or allow a store to contact you) in relation to store transactions where you have scanned a Clubcard;
• identify and determine Clubcard deals and other member benefits, or offers or promotions that may be relevant to you, your family or household based on what you like to buy;
• provide you (or allow a third party to provide you) via post, email or online with details of special offers, discounts, prize draws, competitions and information about products and services offered by New World or other brands, that may be of interest to you, your family or household;
• enable Air New Zealand to open, operate and administer the Airpoints programme (including rewards and benefits) as set out in 10.3 below, if you are or become an Airpoints member;
• enable Loyalty New Zealand Limited to open, operate and administer the Fly Buys programme (including rewards and benefits) if you are or become a Fly Buys member;
• conduct research related to your supermarket shopping;
• use your personal information for other Foodstuffs marketing and promotional purposes.;
• take actions required to keep your information secure; and
• undertake data analytics, insights or data mining (including the anonymization or aggregation of your personal information with other data to identify patterns and trends), and use the full benefit of that analysis.
For a more information see section 10.0 of the Clubcard Terms and Conditions.
How will data collected about my purchases be used?
It’ll be used to administer the Clubcard programme and send you relevant offers based on your previous shopping behaviour.
Is the personal information I provide as part of New World Clubcard secure?
Yes, your personal information will be stored securely and in accordance with our privacy policy which can be viewed at online here and the Privacy Act 1993. It will not be shared with unauthorised third parties.