What are New World Dollars?
New World Dollars are loaded onto your Clubcard and can be used as either full or partial payment in-store. These are like real dollars that are loaded onto your Clubcard and can be used as a form of payment exclusively at New World stores, when you scan your Clubcard at the checkout.
You can choose to earn New World Dollars with a Flybuys earning Clubcard. Go to flybuys.co.nz to choose your reward. Once you have chosen New World Dollars, 28 Flybuys will automatically convert into 5 New World Dollars and be automatically loaded onto your Clubcard.
New World Dollars cannot be earned via an Airpoints earning Clubcard.
Can I convert my existing Flybuys Points to New World Dollars?
When you choose New World Dollars any existing Flybuys Points stay as Flybuys Points for you to use at a later time. You can use your Flybuys Points in the Flybuys store at any time without having to switch back. If you don’t have enough Flybuys Points for the reward you want you can use Points + Cash to redeem them now, or you can swap back to earn the Flybuys Points you need before coming back to New World Dollars too.
Choose New World Dollars as your reward and start earning today. Any Flybuys earned from the moment you choose New World Dollars will automatically be converted to 5 NWD when you reach 28 Flybuys.
From time to time Flybuys Points are able to be swapped for New World Dollars or New World Gift Cards. Keep an eye out for promotions throughout the year.
How much is a New World Dollar worth?
One New World Dollar is equivalent in value to one New Zealand Dollar (1 New World Dollar = $1 NZD) when used in New World stores.
When can I get New World Dollars?
New World Dollars are like real dollars that are loaded onto your Clubcard and can be used as a form of payment instore or online at New World. There are several ways to get them: through Flybuys; monthly scan & win competitions and other promotions
How do I use New World Dollars?
New World Dollars are like real dollars that are loaded onto your Clubcard (1 New World Dollar = $1 NZD when used instore or online at New World). New World Dollars can be used for either full or partial payment (alongside credit card) instore or online at New World (excluding New World fuel sites).
If using your New World Dollars instore, simply scan your physical Clubcard or barcode in the New World App and enter your PIN in the EFTPOS terminal when prompted.
The PIN for your Clubcard can be set up here, via your New World app or by calling 0800 CLUBCARD.
If using your New World Dollars online, ensure your nominated Clubcard is linked to your online shopping account and select the amount of New World Dollars you would like to use at the checkout.
Can I convert Airpoints Dollars to New World Dollars?
No, unfortunately this benefit is not currently available for Airpoints customers.
Is there a limit on how many New World Dollars I can have on my New World Clubcard?
Yes. The maximum permitted New World Dollar balance on a Clubcard is 2,000 New World Dollars.
How do I check my New World Dollars balance?
You can check your New World Dollar balance online at clubcard.co.nz or on the New World app.
When you use your New World Dollars as a form of payment, your remaining balance will be printed on your till receipt.
You can see your New World Dollars balance on your Clubcard emails. To make sure you get emails from us, update your preferences here.
Can I purchase New World Dollars to load onto my Clubcard, like a gift card?
No. There are several ways to get New World Dollars: through Flybuys; monthly scan & win competitions and other promotions.
When do New World Dollars expire?
New World Dollars expire 2 years after the most recent New World Dollars were added to the Clubcard. Any expired dollars will be deducted from your New World Dollar balance. We’ll email you to let you know when your New World Dollars are about to expire. You can see your New World Dollars balance on your Clubcard emails. To make sure you get emails from us, update your preferences here.
How can I keep the New World Dollars that are loaded on my Clubcard secure?
You should set a PIN number on your card to protect any New World Dollars that are loaded on your Clubcard. You can do this in the 'Actvity/NewWorld Dollars' section when you log in, or contact the Clubcard Helpline on 0800 80 70 70. Remember to keep your PIN safe.
If you don’t set up a personalised PIN on your Clubcard, New World reserves the right to ask for photo ID when you redeem your New World Dollars at the point of purchase.
How can I earn New World Dollars?
To earn New World Dollars as your reward currency you must be a Flybuys earning Clubcard member. To find out more about Flybuys rewards currencies visit flybuys.co.nz/choose-currency.
Both Flybuys and Airpoints earning Clubcard members can also earn New World Dollars through New World competitions at selected times throughout the year.
How can I pay using my New World Dollars via New World Online?
If using your New World Dollars online, ensure your nominated Clubcard is linked to your online shopping account and select the amount of New World Dollars you would like to use at the checkout
If you have a New World Online Shopping account but do not have a Clubcard yet - Login to your New World Online Shopping account, go to the ‘Clubcard’ section, ‘Join Clubcard’ and follow the prompts, Alternatively, you can call our Clubcard team on 0800 CLUBCARD
If you have a New World Online Shopping Account but are signed up under a different email address than used with your Clubcard, you will need to call the Clubcard team on 0800 CLUBCARD to get your Clubcard linked before placing your online order
I have a New World Dollar balance but I can’t see it at the Online checkout?
If you’ve checked the steps above and you still can’t see your balance, please call our team on 0800 CLUBCARD