What are New World Dollars?
New World Dollars are loaded onto your New World Clubcard and can be used as either full or partial payment in-store. Through the year Clubcard members will be given the opportunity to convert their Fly Buys points into New World Dollars. These are real dollars that are loaded onto your Clubcard and can be used as a form of payment only in New World stores.
How much is a New World Dollar worth?
One New World Dollar is equivalent in value to one New Zealand Dollar (1 New World Dollar = $1 NZD) when used in New World stores.
When can I get New World Dollars?
New World Dollars are available during special redemption periods throughout the year. By signing up to receive New World Clubcard emails we can let you know in advance when you can redeem points for New World Dollars so you don’t miss out.
Sign up for Clubcard emails here.
How do I use New World Dollars?
New World Dollars are real dollars (1 New World Dollar = $1 NZD) that are loaded onto your New World Clubcard. They can be used as a form of payment in New World stores.
During certain redemption periods each year, Clubcard members will be given the opportunity to convert their Fly Buys points into New World Dollars, up to a maximum of 500 New World Dollars during each redemption period.
These redemption periods will be advertised online and in Clubcard emails in advance of the redemption period. New World Dollars can be used for either full or partial payment in-store. Simply scan your physical Clubcard through the EFTPOS terminal and enter your PIN when prompted.
How do I convert my Fly Buys points into New World Dollars?
If you’re a Fly Buys customer, during a New World Dollar special redemption period New World Dollars will be available as a reward that can be redeemed on the Fly Buys website or by calling Fly Buys on 0800 359 2897.
Can I convert Airpoints Dollars to New World Dollars?
No, unfortunately this benefit is not currently available for Airpoints customers.
Is there a limit on how many New World Dollars I can get during each redemption period?
Yes, you can convert your Fly Buys points up to a maximum of 500 New World Dollars during each redemption period.
Is there a limit on how many New World Dollars I can have on my New World Clubcard?
Yes. The maximum permitted New World Dollar balance on a Clubcard is 2,000 New World Dollars.
How can I keep the New World Dollars that are loaded on my New World Clubcard safe?
You can set a PIN number on your card to protect any New World Dollars that are loaded on your Clubcard. You can do this on the ‘Your security’ page when you log in, or contact the Clubcard Helpline on 0800 80 70 70. Remember to keep your PIN safe.
If you don’t set up a personalised PIN on your Clubcard, New World reserves the right to ask for photo ID when you redeem your New World Dollars at the point of purchase.
How can I check my New World Dollars balance?
You can check your New World Dollars balance anytime here or by contacting our Clubcard Helpline on 0800 80 70 70. When you use your New World Dollars as a form of payment, your remaining balance will be printed on your till receipt. You can also see your New World Dollars balance on your Clubcard email. If you haven’t already, you can sign up to Clubcard emails here.
Can I purchase New World Dollars to load onto my New World Clubcard, like a gift card?
New World Dollars are only available by converting your Fly Buys points during special redemption periods throughout the year. New World Gift Cards are available in-store, just ask our friendly staff about them.
When do New World Dollars expire?
New World Dollars expire 24 months after they‘re loaded onto your New World Clubcard. Any expired dollars will be deducted from your New World Dollar balance. We’ll email you to let you know when your points are about to expire. Don’t get emails? Sign up here.