You can join online, on the New World App, or by phoning the Clubcard Helpline on 0800 80 70 70. It’s easy and only takes a few minutes.

You’ll need to choose Flybuys or Airpoints as your reward and you can link an existing account or create a new account.

You just need your Flybuys or Airpoints membership number handy (if you have one) and your contact details such as your address, phone number and email address. If you’re not already a Flybuys or Airpoints member don’t worry, you can join Flybuys or Airpoints as part of the Clubcard join process.

Why do I need to provide my date of birth? It’s used to verify your Flybuys or Airpoints membership when you join Clubcard.

Do I need to provide my email address to join Clubcard? Yes, as we will primarily communicate Clubcard updates and member benefits to you via email. We’ll use your email address to keep you up to date on the most relevant deals available and to let you know important details like expiry dates for your New World Dollars. We do not allow different members to use the same email address for your privacy.

Clubcard offers you a choice of two reward programmes – Flybuys or Airpoints. To join Clubcard you need to select just one of these.

You can earn Flybuys or Airpoints Dollars, but not both. To work out which programme is best for you check out the details of each programme.
• Learn more about Flybuys
• Learn more about Airpoints

Yes, as Flybuys is a household programme, Flybuys can be pooled so you can get the rewards you want faster.

If you’re a member of an existing Flybuys household, any of the other members in your household can also have a Clubcard, and Flybuys earned on all of those cards will be added to your total account balance. If you and other Clubcard members aren’t part of an existing Flybuys household, you can create one by contacting Flybuys on 0800 359 2897.

Yes, any New Zealand resident Airpoints member can set up a Shairpoints Account. This person is the Enabler and can invite up to four people to join their Shairpoints Account each year. Find out more.

Your Clubcard should be with you within 15 working days. To get the full benefits of Clubcard immediately, including earning Flybuys or Airpoints Dollars, you can download the New World app and use your digital Clubcard or use the barcode included in your Clubcard confirmation email.

No. Collecting Flybuys or earning Airpoints Dollars with your Clubcard is one of the most rewarding benefits of having a Clubcard. When you join you need to choose to earn Flybuys or Airpoints Dollars with your Clubcard.

No, to enjoy Club Deals, you need to join Clubcard including selecting your choice of being rewarded with Flybuys or Airpoints Dollars.

If you sign up with the paper form in-store, you will get a Temporary Club Deals Card that enables you to benefit from special Club Deals at New World stores until your Clubcard arrives in the mail. If you signed up online then please scan the barcode in the app, the barcode in the email we sent you or ask the operator to look you up so that you get the Club Deals and the rewards. If you use the temporary Club Deals card instead of your digital Clubcard you will not accumulate rewards for your purchase.

If you’re already a Flybuys or Airpoints member you can collect Flybuys or earn Airpoints Dollars while you wait for your Clubcard to arrive by scanning your existing Flybuys or Airpoints card at the checkout.

A Tourist Club Deals Card is a temporary card that allows visitors to New Zealand to benefit from exclusive Club Deals at the checkout. Tourist Club Deals Cards are available in-store, just ask one of our friendly staff members.