How do I sign up to New World Clubcard?
You can sign up in-store, online or by phoning the Clubcard Helpline on 0800 80 70 70. It’s easy and only takes a few minutes.
What information do I need to sign up?
You just need your Fly Buys or Airpoints membership number handy (if you have one) and your contact details such as your address, phone number and email address. If you’re new to Fly Buys or Airpoints, don’t worry. You can join Fly Buys or Airpoints at the same time as joining New World Clubcard.
Why do you need my date of birth?
Your date of birth is used to verify your Fly Buys or Airpoints membership when you join New World Clubcard.
Do I need to be a Fly Buys or Airpoints member before I can get a New World Clubcard?
No you don’t. You can join Fly Buys or Airpoints as part of signing up for a New World Clubcard.
Why sign up for New World Clubcard if I’m already a Fly Buys or Airpoints member?
Becoming a New World Clubcard member will make your shop with New World a whole lot more rewarding over and above collecting Fly Buys points or earning Airpoints Dollars.
With New World Clubcard you can:
• save money – enjoy instant discounts with exclusive Club Deals. Just scan your Clubcard with every purchase at New World, big or small.
• get rewarded – collect Fly Buys points or earn Airpoints Dollars at New World
• enter exclusive competitions – scan your Clubcard for automatic entry.
How do I choose between collecting Fly Buys points or earning Airpoints Dollars?
Can I earn both Fly Buys points and Airpoints Dollars?
Can Fly Buys points be pooled across multiple New World Clubcards?
Yes, as Fly Buys is a household programme, points can be pooled so you can get the rewards you want faster.
If you’re a member of an existing Fly Buys household, any of the other members in your household can also have Clubcards, meaning Fly Buys points earned on all of those cards will be added to your existing account balance. If you and other Clubcard members aren’t part of an existing Fly Buys household, you can create one by contacting Fly Buys on 0800 359 2897.
Can Airpoints Dollars be pooled across multiple New World Clubcards?
Yes, any New Zealand resident Airpoints member can set up a Shairpoints Account. This person is the Enabler and can invite up to four people to join their Shairpoints Account each year. Find out more.
How long will it take for my New World Clubcard to arrive?
Your Clubcard should be with you in 15 working days. Until your Clubcard arrives please pick up a Temporary Club Deals Card from a customer service desk in-store. To collect Fly Buys points or earn Airpoints Dollars before you receive your permanent Clubcard, you’ll need to present a Fly Buys or Airpoints card along with this Temporary Club Deals Card.
Can I sign up for a New World Clubcard without joining Fly Buys or Airpoints?
Collecting Fly Buys points or earning Airpoints Dollars with your Clubcard is one of the many benefits of having a Clubcard. When you sign up you need to choose to collect Fly Buys points or earn Airpoints Dollars with your Clubcard. Remember, you can also convert your Fly Buys points into New World Dollars during redemption periods throughout the year.
Can I sign up to receive Club Deals only without joining Fly Buys or Airpoints?
No, you will need to have a Clubcard to receive Club Deals. When you sign up to New World Clubcard you get all the benefits! This includes Club Deals as well as your choice of collecting Fly Buys points or earning Airpoints Dollars.
Can I load Christmas Club money onto my New World Clubcard?
The Christmas Club is a separate programme to Clubcard, so you cannot combine your Christmas Club funds with your New World Dollars balance on your Clubcard.
What is a Temporary Club Deals Card?
A Temporary Club Deals Card enables you to benefit from exclusive Club Deals at New World stores until your New World Clubcard arrives in the mail.
How do I get a Temporary Club Deals Card?
You can pick one up in-store at the customer service desk. Just ask one of our friendly staff members.
Can I collect Fly Buys points or earn Airpoints Dollars with my Temporary Club Deals Card?
If you’re already a Fly Buys or Airpoints member you can collect Fly Buys points or earn Airpoints Dollars while you wait for your Clubcard to arrive by scanning your existing Fly Buys or Airpoints card at the checkout.
What is a Tourist Club Deals Card?
A Tourist Club Deals Card is a temporary card that allows visitors to New Zealand to benefit from exclusive Club Deals at the checkout. Tourist Club Deals Cards are available in-store, just ask one of our friendly staff members.