How do I update my New World Clubcard account details?
You can do it quickly and easily online or simply phone the Clubcard Helpline on 0800 80 70 70 during normal business hours.
I’ve forgotten my Clubcard password, how can I log in?
It’s quick and easy to reset your password here. You’ll need either your email address or Clubcard number to do this. You can then choose to either answer your security question or get a link sent to your email address to reset your password.
If I update my New World Clubcard account details does that update my Fly Buys or Airpoints details at the same time?
Your Clubcard is specific to New World, and the Fly Buys points you earn on your Clubcard adds to all the points you earn with other Fly Buys retailers. So you need to update your details with New World and also Fly Buys. You can update your Fly Buys details by logging on to the Fly Buys website or by calling 0800 359 2897.
If you’ve chosen to earn Airpoints Dollars you’ll need to update your details with Air New Zealand. Update your details with Air New Zealand on the Air New Zealand website.
What are the benefits of receiving New World Clubcard emails?
It means you won’t miss out on a thing! Sign up to receive regular emails with the latest Club Deals, news, exclusive competitions and promotions. Plus, you'll go into the monthly draw to be in to WIN one of two prizes of 500 New World Dollars! Sign up here.
How do I get New World Clubcard emails?
Already a Clubcard member, but not receiving emails? You can sign up to receive Clubcard emails by registering your email address here or by phoning the Clubcard Helpline on 0800 80 70 70.
Can I choose how I hear from Clubcard?
How do I unsubscribe from New World Clubcard emails?
You can unsubscribe from Clubcard emails at any time by following the unsubscribe link on all Clubcard weekly emails, by phoning the Clubcard Helpline on 0800 80 70 70, or by altering your communication preferences online here. We may still send you important information about your account by email.