Information about Fly Buys
Your New World Clubcard is a fully operational Fly Buys card already linked to your Fly Buys account and can be used at any Fly Buys retailer to collect Fly Buys points.
If you have a question relating specifically to your Fly Buys membership, please contact Fly Buys here.
Does my New World Clubcard replace my Fly Buys card?
Keep your current Fly Buys card somewhere safe, as you may need it for other Fly Buys services in the future.
Why does my New World Clubcard have a different Fly Buys number from my existing Fly Buys card?
The Fly Buys number on the Clubcard is not the same as your existing Fly Buys card so that we can distinguish between the cards when you present them. Both cards earn Fly Buys points onto the same account. You’ll see the number of points earned on each card on your points summary.
What happens to my current Fly Buys points when I join New World Clubcard?
Any points that you collect when you use your Clubcard will be added to your existing Fly Buys points balance provided you’ve signed up with your existing Fly Buys membership number.
How many Fly Buys points will I collect with my New World Clubcard?
You’ll collect 1 Fly Buys point for every qualifying $25 you spend at New World in a single transaction. From time-to-time, you’ll also have the opportunity to collect additional Fly Buys bonus points on selected products in-store and through special Fly Buys promotions. Minimum spend and exclusions apply. For more information please visit Fly Buys. Remember to scan your Clubcard with every shop, big or small.
Can I use my New World Clubcard at all Fly Buys retailers?
Yes, you can use your Clubcard at any Fly Buys retailer in New Zealand to collect Fly Buys points if you have elected to receive Fly Buys points on your Clubcard.
See a list of retailers you can use your Clubcard at to collect Fly Buys points here.
Can I still scan my Fly Buys card at New World?
Yes, you can still scan your existing Fly Buys card (different to your Clubcard) at New World to collect Fly Buy points, however, you won’t enjoy the additional Clubcard benefits.
How will I know how many Fly Buys points I’ve earned at New World?
You can check your latest Fly Buys points summary by signing in to the Fly Buys website or contacting Fly Buys on 0800 359 2897.
When do Fly Buys points expire?
How do I contact Fly Buys?
You can contact Fly Buys on 0800 359 2897 Monday to Friday, 8am to 6pm (excluding public holidays). Or visit the Fly Buys website.
If I update my Fly Buys details will that update my New World Clubcard details too?
Your Clubcard is specific to New World, and the Fly Buys points you collect on your Clubcard add to all the points you collect with other Fly Buys retailers. So you need to update your details with us, and also Fly Buys. You can update your Fly Buys details by logging on to the Fly Buys website or by calling 0800 359 2897.